Refund Policy

Refund Eligibility

If your order is eligible for a refund (as per our cancellation or return policy), we will process the refund within 7-10 business days from the date we receive the returned product or cancel the order. Refunds will be issued using the same payment method that was used for the original transaction.

Conditions for Refund

  • Incorrect Product/Defective Items: If you receive an incorrect or defective item, please reach out to us within 7 days of receiving the product. We will offer a refund after confirming the issue.
  • Cancellation: If you cancel your order within 24 hours, we will refund the full amount of the order, excluding any shipping charges (if applicable).
  • Shipping Charges: Shipping charges are non-refundable unless the product is defective or incorrect.

How to Request a Refund

To request a refund, please contact our customer service team at info@vedaeducation.com or call 9244526444 with your order details. Ensure that you include your order number, the reason for the refund request, and any supporting evidence (such as photos of defective or damaged items).

Refund Process:

  1. We will review your request and respond within 3 business days.
  2. Once approved, your refund will be processed to your original payment method.
  3. Refunds may take 5-7 business days to appear in your account, depending on your payment provider.

Contact Information:

For any questions or concerns about our cancellation, return, or refund policies, please reach out to our customer service team at:

Email: info@vedaeducation.com

Phone: 9244526444

Address:
Veda Education Plus
GRA C 121,
Indeevaram,
Kunnil Lane,
Gandhipuram,
Sreekariyam P.O
TVM
Pin-695017

EDUCATION

Cancellation and Return Policy

Cancellation Policy
At Veda Education Plus, we strive to offer the best products and services to help improve handwriting skills. However, if you need to cancel your order, we offer the following terms:

  1. Order Cancellation: You may cancel your order within 24 hours of placing it, provided that the product has not been shipped. Once the product is shipped, we cannot accept cancellations.
  2. How to Cancel: To cancel your order, please contact us at info@vedaeducation.com or call us at 9244526444 with your order details, including the order number and contact information. Our team will confirm the cancellation and refund if applicable.

Return Policy
We want you to be satisfied with your purchase from Veda Education Plus. If you are not completely satisfied, we offer the following:

  • Returns: Returns are only accepted if the product is defective, damaged during shipping, or if the wrong item is delivered. In such cases, please reach out to us within 7 days of receiving the product.
  • Condition for Return: The product must be in its original, unopened condition, and the packaging must remain intact.
  • Return Process: To initiate a return, please contact our customer service team at info@vedaeducation.com or call 9244526444 with your order details. After confirming the return request, we will provide instructions for shipping the item back.
    Note: We do not accept returns for products that have been opened, used, or if you have simply changed your mind after purchase.
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